The Technical Application and Support Specialist is an essential part of the Tech Customer Support for Windows, Mac and portable device, providing over the phone and on-site support services including installations software, emergency repairs, upgrades and routine maintenance, I had provide a truly great customer experience all around. I have the skills to communicate the features and benefits of our post warranty service agreements. I also play a key role in providing customer feedback and making recommendations to Desktop PC, Upgrade OS , PC Speed, Antivirus and Production as a collaborative team member. I have an eye for detail and a passion for improving efficiencies. Lastly, I will closely support the Sales and Applications Teams to promote customer loyalty.