A highly skilled and goal oriented IT support and data entry specialist with over 3 years working experience. I have problem-solving skills, easily adapt to change, pay close attention to details and ability work under little or no supervision.
I currently started supporting customers through IT and so far, I think I'm the right person to support your customers and handle your data with the knowledge I have acquired over time. I pay close attention to customers' concerns and as well, try to exceed their expectations.
I have experience working with excel, WordPress, intercom, zendesk, Trello, zoom and can easily adapt to new technologies needed for the job.
I supported the company via phone, email and chat. Answered customers questions about the company and services rendered, responded to over 50 calls and 70 emails daily. Lastly, increased sales with 30% due to outstanding customer service.
Nnamdi Azikiwe University, Nigeria 2014 - 2018
Customer service Foundation
How to handle customers, troubleshooting and problem solving.
Contate Chidimma E. para falar sobre o seu trabalho