II. SUMMARY OF WORKING EXPERIENCES AND EDUCATION
Ø Working Experiences
" PT. Aneka Elok Real Estate, Jakarta, Indonesia as a Tenancy Relation Staff from February 2002 to May 2003.
" Give the best services to all tenants
" Handling Move-In and Move Out for the tenant
" Filing all incoming and outgoing letters
" Following up the tenants complain and being a problem solver
§ PT. Exertainment Indonesia (Celebrity Fitness La Piazza) Jakarta, Indonesia as an Personal Trainer Booking Staff from January 2006 to March 2006
" Arranging all trainers schedule
" Able to deal with multi task problems
" Remind the member via phone call to come to Celebrity Fitness for exercise with their trainer, minimum arrange 20 appointment per day with member
" PT. Puradelta Lestari - Sinarmas, Kota Deltamas, Cikarang, Indonesia as a Business Relation Staff from April 2006 to March 2007
" Handling customer complain
" Dealing with a tenant who wants to rent a house or shop house in Kota Delatamas
" Input data processing and administration (including making BOD Monthly Report to translated in English)
" Promoting Kota Deltamas
" PT. Media Services Indonesia, Jakarta, Indonesia as a Customer Care Supervisor from July 2007 to Present
" Coordinate and Supervise Customer Care Officer
" Responsible to daily operational and make report on time.
" Handling and solving special case.
" Making Customer Care Officer Work Schedule.
" Cooperating with Technical Team.
" Making Daily Report and Weekly Report to Customer Care Manager.
" Prof. Dr. Moestopo (Beragama) University
Major in Communication Science
GPA 2.97 / 4.00 (S1 Degree)
III. OTHER EXPERIENCES
" LB LIA
Title: English Course
" Basic I - IV
" Intermediate I III
" Conversation Program
M. Word, Excel, Internet Explorer
" Bahasa and English
VI. OTHER INTERESTS
" Listening easy music.