Puneet K.

Running a business like yours is hard, I understand. It requires handling customers, payments, managing vendors, employees, maintaining working capital, handling escalations, etc. And that is where technology should help in automating and streamlining. However, getting work done by remote freelance professionals is also not easy and often technology becomes a bottleneck instead of being an enabler. Thats where I want to differentiate my services for you. I take complete ownership of the problem you want to solve. And I do not feel satisfied till the problem is solved. I have 20+ years of experience in industry and for me to draw comfort that I am actually helping my customers, I keep a high benchmark for myself. I take complete ownership of your problem (or need), defining & building solution, implementing & improving till it solves the problem or need. I offer below services to my customers: - Understanding requirements and translating them into key outcomes to be achieved - Assist in identifying product or features to achieve outcomes - Defining phases of development, timelines, skills & budget - along with mapping various users in your customer/company/supplier side - Creating user flow to understand how the application will work for users, understanding usability issues if any - Creating wireframes based on user flow to capture key aspects of layouts & interactions - Working with designers to get an appealing and easy to use design - Mobile App Development - Backend development - Deploying changes & training end users - Tracking Usage - Analyzing data to understand usage & problem areas - Taking period feedback if there are any usability issues - Planning for next set of enhancements While I take care of most of the activities myself, I have also led team of developers, designers, testers in multiple large projects. I have built several apps from scratch as well as have delivered enhancements to several existing ones. Some of the benefits my employers or customers have achieved are: - delivered 15x growth in adoption and 4x growth in user base of mobile lead management system - implemented and reduced delivery time of template based consumer websites from 8 weeks to 1 week - built system and process that sells more than 350 cars per month across India for a major car brand in India - launched certification & guarantee product for used car dealers, from scratch. Built best in class inspection app with less than 5% leakage of daily inspections. - delivered systems and process that improved operations productivity by 50% - built systems to track and report 99% accurate revenue in real time. - launched first of its kind reward points in car dealerships. Used across 1200+ dealerships with 20% year-on-year growth I have worked with startups as well as have worked with established MNCs like Deloitte, Yahoo, OLX, HP, etc. to name a few. I am new here, willing to work on lower rates.