Muhammad J.

I have had the privilege of spending the last 15 years supporting both nonprofit & for-profit organizations in the United Kingdom. Transitioning across several very interesting industries, my roles involved business development, marketing communications, customer support, and reporting & project management. I now freelance as an Online Business Support Specialist; working with a diverse team of rockstar specialists while managing the delivery of large-scale projects. In working with you, I offer to take on those tasks that you, as an entrepreneur, don’t have the time to do. I will give you the freedom to work on growing your business; knowing that the day to day operations are sorted. I will start from a position of understanding your big picture and the systems/processes you have in place, and ensure that we get the most value out of them. Areas of specialty: ADMINISTRATIVE (VA) SERVICES ★ Online business & project management ★ Business process optimization and development ★ Customer Support, Scheduling & reporting ★ Document preparation, proofreading & formatting ★ Data entry, analysis & reporting DIGITAL MARKETING ★ Social media setup & management ★ Content and keyword research ★ Lead Generation ★ Sales copy and lead magnet design ★ Email marketing and newsletters ★ Blog management ★ Online course creation SYSTEMS & PLATFORMS (In addition to the full Microsoft Office and Google suite) ★ Microsoft Dynamics, Salesforce, Hubspot, Slack, Trello, Magento ★ Learning systems - CornerStone, Moodle ★ Social media - Facebook, Twitter, Instagram, Instagram, LinkedIn ★ Email marketing - MailShake, MailChimp ★ Online surveys - Survey Monkey, GroHawk ★ Others - [login to view URL], Hootsuite & Buffer (social media management), Asana & Trello (project management) If you’d like to explore working with me, please drop me a message. I’d love to chat.