Liza B.

 Management of ± 12 staff members including the production manager;  Handled sales queries;  Visited clients and handled new business;  Quoted clients;  Completed costings on most jobs, especially on large quantities and negotiated better pricing from suppliers in order to issue more competitive pricing to clients;  Received and processed all orders;  Invoiced clients;  Followed up on COD payments and ensured 30 day accounts were up to date before releasing goods;  Typed, sent and followed up on ALL orders from suppliers;  Co-ordinated outsourced orders from start to finish;  Adhered to clients deadlines for orders;  Updated the production schedule daily;  Co-ordinated deliveries and the drivers delivery schedule;  Handled all petty cash;  Deposited cheques and cash into bank account;  Stock control and upkeep of stock levels for the factory including ordering of all stock;  Sourced new prices and suppliers;  Responsible for job and production cards;  Sent monthly and weekly reports to managing members;  Ordered stationery and upkeep of all office supplies;  Managed incoming calls and switchboard when necessary;  Solved queries and production problems/issues;  Ensured smooth running of the factory;  Handled staff queries/issues;  Involved in decision making regarding work performance bonuses at year end as well as annual salary increases for factory staff;  Co-ordinated staff leave;  Quality control;  Developed and maintained relationships with clients and suppliers;  Extensive multi-tasking;  Handled and paid wages for casual workers;  Sent month-end salary and overtime reports for factory staff to payroll.