Rona Mae B.

Experienced customer service support for almost 3 years now both inbound and outbound. Experienced working in a call center as a customer care representative, able to handle technical calls. An Executive Resolution Specialist that resolves customer's issues and concern regarding specific products. My objective is to ensure that all task will be delivered efficiently to the satisfaction of my employers and to provide customer satisfaction. Detail- oriented and can work with less supervision.I'm seeking opportunities to enhance and use my skills in customer service and work with companies who could offer full-time and permanent work. I'm also open to learning new things.I am very dedicated to my work. I enhance my strengths for efficiency and use my opportunities as leverage for the improvement of my skills. I can easily be trained for other task that my employer requires and I enjoy contributing to the success of my employer. My cable internet connection at home is very stable and reliable. Fluent in both written and verbal English skills. Excellent knowledge and proficient in Microsoft Office 2007/2003/2000 Applications (MS WORD, MS EXCEL, MS POWERPOINT, MOVIE MAKER and MS PUBLISHER ) and Internet browsing.