Richard D.

I have been in the Business Processing Outsourcing industry for about 8 years now, 2 years in Customer Service, almost 2 years as a Technical Support and 4 years as an Email Support Representative . Through my experiences, I have learned how to address and assist clients effectively and to understand the nature/purpose of their concern. I can respond to customers problems and questions in a timely, professional and appropriate manner in order to maintain high levels of customer satisfaction and low case duration. I am detail oriented, honest, hardworking and competent and I am very much willing to learn and can work under pressure. I can go beyond the limit as I am an aggressive type of person when it comes to work.