Dears,
I am an expert in establishing such set ups. I specialize in VOIP, Asterisk Dialplan programming, IVRs, Call Center Setups with predictive dialing, SMS solutions, Telecom Billing, Cisco based Networks for Voice, Linux Servers Administration and Engineering.
Here is the value that I can add to my work,
1. High Quality IVR with professional voice.
2. Blended inbound and outbound call handling
3. Addition of 1 custom feature for asterisk
4, Free Installation of a Billing Feature
FREE 1 month support.
The Dialer which is opensource comes all with this,
Inbound, Outbound and Blended call handling
Outbound agent-controlled, broadcast and predictive dialing
Full USA, Canada and UK reegulatory compliance capability
Web-based agent and administrative interfaces
Ability to have agents operate remotely
Integrated call recording
Three-Way calling within the agent application
Scheduled Callbacks: Agent-Only and Anyone
Web-configurable IVRs and Voicemail boxes
Scalable to hundreds of seats
Ability to use standard Telco lines and VOIP trunks
Open-Source AGPLv2 licensed, with no software licensing cost