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Customer Service and Bookings Manager Needed for Travel Agent

$2-8 USD / hour

Fechado
Publicado há 7 meses

$2-8 USD / hour

Customer Service and Bookings Manager Needed for Travel Agent and Yacht Charter Company Looking for agents based in the Middle East and North Africa Tasks to be handled: - Answering customer inquiries and booking reservations - Coordinating with travel suppliers and updating booking systems - Check requirements and availability for booking requests Ideal skills and experience: - Advanced level of experience in the travel industry - Strong customer service and communication skills - Ability to handle customer complaints and provide satisfactory resolutions - Proficient in using booking systems and coordinating with travel suppliers Work hours: - More than 20 hours per week Note: Please only apply if you meet the advanced level of experience requirement and are able to commit to working more than 20 hours per week.
ID do Projeto: 37304396

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52 propostas
Projeto remoto
Ativo há 6 meses

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52 freelancers estão ofertando em média $6 USD/hora for esse trabalho
Avatar do Usuário
With over 11 years of experience in the travel industry, I possess the skills necessary to help you answer customer inquiries and book reservations. My advanced level of experience ensures that I can handle customer complaints and provide satisfactory resolutions. Additionally, I am proficient in using booking systems and coordinating with travel suppliers. I believe that I am the perfect fit for this project because of my extensive knowledge of customer service and communication skills as well as ability to handle customer complaints. Additionally, I am available to work more than 20 hours per week which is necessary for the project to run smoothly. If you decide to hire me for this project please feel free to contact me directly with any further questions or queries you may have regarding the job or my services.
$5 USD em 40 dias
4,9 (65 avaliações)
7,2
7,2
Avatar do Usuário
Hello there, My name is Saad (Joe), and I would like to be your Customer Service Representative. I have been providing Customer Support Services for 9 years now as I have been working as a freelancer since 2012, and you can see the reviews on my profile. I have also worked as a Virtual Assistant for a Resort Marketing Company based in New Zealand. I have provided the owner with all kinds of support during the day. I have worked for a company as a retention agent, and I grew up to the position of Team Lead for a team of 11 people who are now working under my supervision. I have provided Customer Retention Services, through chat and email, to a US-based subscription company where my team handled more than 1500 chats weekly and I handled escalations and follow-ups with customers via email for cancelation requests and have been scoring 20% retention which is double than industry standards right now. I have an excellent command of English, so your Customers will not have any problem concerning communication as all communication will be apparent, easy, and complete in information. I also have vast experience in apps like ZenDesk, Kustomer, Asana, Slack, Notion, GSuite, MS Office, Adobe Acrobat, Adobe Photoshop, Adobe Illustrator, Adobe LiveCycle PDF Form Designer, and many more. Kindly do have a look at my profile for reviews regarding my quality of services. Best, Saad (Joe).
$8 USD em 20 dias
4,9 (43 avaliações)
6,5
6,5
Avatar do Usuário
Hello there! My name is Muhammad Asad and I'm the founder of FixIT ConsulTech LLC. We specialize in data entry and web scraping services, which makes us an ideal fit for your project needs. With over 12 years of experience in the travel industry and advanced customer service and communication skills, we are confident that we can provide you with the best solution for your Customer Service and Bookings Manager need. We understand the importance of data accuracy, efficiency and harnessing valuable insights from the web. Our team is equipped to handle your data entry and web scraping needs with precision and dedication. We would be happy to discuss further how we can help you meet your needs for Customer Service and Bookings Manager. Please don't hesitate to contact us if you have any questions or would like more information about us or our services at any point!
$8 USD em 40 dias
5,0 (28 avaliações)
5,2
5,2
Avatar do Usuário
Hello. I read your requirement i will do that. Please come on chat we will discuss more about this. I will waiting your reply.
$5 USD em 40 dias
5,0 (11 avaliações)
4,9
4,9
Avatar do Usuário
Hi, Good day. I am Debashish Das with 5 years of working experience in DTDC Australia as a Customer Support Representative. I know how to manage this kind of administritive works. I am available to work as more than 20 hours in a week. I also don't have any time barrier. I can work on your given time. Please note that the bidding price is approximate. I am ready to work in your budget.
$5 USD em 40 dias
5,0 (9 avaliações)
4,0
4,0
Avatar do Usuário
Hello, I have an advanced level of experience in the travel industry as I have previously worked as a reservations agent for a vacation home and I have strong customer service and communication skills. I am also proficient in using booking systems and coordinating with travel suppliers. I would be thrilled to work more than 20 hours per week to help with your customer service needs. Please feel free to reach out if you have any questions or would like more information about My skills and experience. Thank you for considering me for this position!
$7 USD em 40 dias
5,0 (1 avaliação)
3,9
3,9
Avatar do Usuário
Hello ? I am excited to learn more about your project. With over 3 years of experience in the travel industry, I am confident that I can provide the customer service and communication skills necessary to meet your needs. Additionally, I have advanced levels of experience in the travel industry as well as strong customer service and communication skills. Additionally, I am proficient at using booking systems and coordinating with travel suppliers. I am ready to commit to working more than 20 hours per week if needed for the position. Please don't hesitate to reach out with any other questions or requests for further information about this project! Thank you.
$5 USD em 40 dias
5,0 (3 avaliações)
2,4
2,4
Avatar do Usuário
Dear Hiring Manager, We are pleased to submit our proposal for the position of Customer Service and Bookings Manager at your esteemed Travel Agent and Yacht Charter Company. With a focus on the Middle East and North Africa region, we are well-equipped to handle the unique demands of your clientele in this region. Responsibilities: I will efficiently manage the following tasks: Prompt Customer Service: We will answer customer inquiries promptly and professionally, ensuring high customer satisfaction levels. Efficient Reservation Management: Our team will handle bookings, coordinate with travel suppliers, and update booking systems accurately and in real time. Thorough Requirement Checks: We will meticulously check requirements and availability for all booking requests, ensuring accuracy and reliability in every transaction.
$8 USD em 40 dias
5,0 (3 avaliações)
1,8
1,8
Avatar do Usuário
Hello, my name is DeEPAK and I am a professional freelancer with 15+ years of experience in various technology sectors. Specifically, I specialize in providing business consulting services, internet marketing, SEO optimization & IoT. I understand that you are looking for agents based in the Middle East and North Africa who need to handle tasks such as answering customer inquiries and booking reservations; coordinating with travel suppliers and updating booking systems. I believe that my extensive experience in the travel industry coupled with my skillset of advanced customer service and communication skills make me the perfect fit for this project. Additionally, I'm comfortable working more than 20 hours per week. If you want me to discuss further please feel free to contact me directly. Thank you for considering me for this position!
$5 USD em 40 dias
5,0 (2 avaliações)
0,6
0,6
Avatar do Usuário
As a certified chat operator with experience in customer service and communication, I believe I have the skills and qualifications to be a valuable asset to your team. I am enthusiastic about helping people and providing quick and accurate answers to customer questions. In my previous role as a chat operator, I was able to consistently meet and exceed customer satisfaction metrics. I was also able to resolve complex customer issues in a timely and efficient manner.
$8 USD em 40 dias
5,0 (1 avaliação)
0,6
0,6
Avatar do Usuário
Hi, I will summarize all the lectures and provide you with clear concise notes. I am a writer with 12 years experience in workplace. I can gennerally compile up to 20 pages of lecture notes per day. I’m interested to hear more about the project and the subject matter of the lectures. If you award me the project, I’d be pleased to discuss this further and get started for you as soon as possible. Thanks! Mangi
$5 USD em 40 dias
0,0 (0 avaliações)
0,0
0,0
Avatar do Usuário
My previous role has qualified me for this position as I have extensive experience ensuring customer satisfaction. For example, daily, I interacted with customers, and my effective communication helped ensure they had access to a positive experience.
$5 USD em 40 dias
0,0 (0 avaliações)
0,0
0,0
Avatar do Usuário
"In my proposal for email handling, I offer comprehensive and efficient email management services to streamline your communication. With a keen eye for organization and responsiveness, I ensure that your inbox is well-maintained, messages are categorized appropriately, and urgent matters receive immediate attention. I excel in drafting professional and prompt responses, managing subscriptions, and filtering spam to keep your email flow seamless. By delegating this task to me, you can focus on core activities while enjoying the benefits of a well-organized and responsive email system that enhances your productivity and business efficiency."
$5 USD em 40 dias
0,0 (0 avaliações)
0,0
0,0
Avatar do Usuário
Dear Recruiting Manager, First of all, take my respect. Regarding your post on Customer Service and Bookings Manager Needed for Travel Agent, I have gone through the descriptions. As stated, you are looking for a Virtual/ Administrative assistant for which I believe I am a perfect fit. This is to let you know I have 5 years of experience in related fields and never missed any due. I have completed multiple tasks meeting all expectations involving different software. For instance, Webmaster, MS Office, Google, Email Extracting, Analytics, Data Mining, Excel/ Spreadsheets, Google documents, Product/Internet /Market Research, etc. I can assure you of my proficiency. For further information, it would be very kind of you to review my professional profile and portfolio. You can reach out to me via Email and Skype. I want to let you know that I can perform for up to 30 hours a week. Thanks Md. Azaharul Hoque.
$5 USD em 40 dias
0,0 (0 avaliações)
0,0
0,0
Avatar do Usuário
Dear Hiring Manager, I read carefully through your job post,and it just jumped at me.i understand that you require a smart personnel who is interested in a customer service role where engaging with a large customer based and flex your customer service skills needed. It would be my pleasure to offer my undivided assistance,in view of converting engaging customers to possible product advocates using both technical and non technical approaches to ensure customer satisfaction. As a customer service agent with over 2years experience i have used a range of using microsoft office suites (Excel word,Power point),CRM systems,google docs as i have previously been tasked with meeting SLA,researching,resolving customer issues through advanced troubleshooting techniques,log analysis and documentation using help desk applications to manage customers tickets. As i invite you to review my proposal,Im readily available to start working with you immediately at the specified time,with out most dedication to deliver exceptional services to customers,both internal and external with professional communication skills through email,phone,or chat.i am sure to bring with me,an enthusiasm,focus,attention to details,empathy and emotional intelligence,to effectively add to the company' existing reputation. Best Regards,
$5 USD em 40 dias
0,0 (0 avaliações)
0,0
0,0
Avatar do Usuário
I am interested in this job. I am confident that I can do well if I get an opportunity to work on this project. I am available for an interview at your convenient time. Please initiate a chat to discuss in detail. I can work more than 20 hours a week Looking forward hearing from you
$5 USD em 40 dias
0,0 (0 avaliações)
0,0
0,0
Avatar do Usuário
I am an interesting personality that match up to every customers desire for service satisfaction and I'm able and eager to give the best of my skills and knowledge to meet up to customers' demand even as I upskill through my experiences with customers in the cause of my duty. If my proposal is considered, I will make my best input towards ensuring customer satisfaction and ensuring the growth of my client.
$5 USD em 40 dias
0,0 (0 avaliações)
0,0
0,0
Avatar do Usuário
Hello, I am interested please look my profile and give me a chance to work your organisation. smohsin32(at)yahoo dot in Thank you
$5 USD em 40 dias
0,0 (0 avaliações)
0,0
0,0
Avatar do Usuário
Hello there! My name is Golam and I'm a professional with over 10 years of experience in the travel industry. I understand exactly what you're looking for in terms of a customer service and bookings manager for your travel agency - advanced level of experience required, commitment to working more than 20 hours per week required. I am confident that I am the right person for the job because of my outstanding reputation, excellent communication skills and a 24/7 response. Additionally, I have expertise in providing administrative support, web research, social media management content creation data entry e-mail management customer support voice call video call chat & email telemarketing lead generation. If you'd like to discuss further please don't hesitate to reach out to me. Thank you for your consideration!
$5 USD em 40 dias
0,0 (0 avaliações)
0,8
0,8
Avatar do Usuário
Hi, I have an experience in customer support and i can handle all the compliance and queries about travel industry because i have been working with a firm lately and now i request you to award me the project so that i can impress you with my work. As it's my first project for you i would only charge you $5.00 per hour . Best Regards, A1Pro25
$5 USD em 40 dias
0,0 (0 avaliações)
0,0
0,0

Sobre o cliente

Bandeira do(a) AUSTRALIA
Bondi, Australia
4,9
11
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Membro desde fev. 7, 2019

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