I'm a efficient Virtual assistant I have 3 years of experienced in office administration and customer service in differents sectors :
- Standardist / Assistant in an insurance company for 2 years
- Customer support (hotline & mailing support) and administrative support for a website (telework) 1 year
I'm able to handle mulitasks for daily basis, capable, flexible and organise in any circumstances. Proficiency in Microsoft Pack office / Photoshop / Zendesk / Intercom
I'm able to do any type of data entry and also work on :
- Transcribe videos or audios into text
- Editing and analysing files.
- Transfering data's
- Transforming documents into other docs.
- Translations of basic documents from english into french or vice versa.
- Keeping records
- using macro's or other advanced functions. - Wordpress (posting, images, designing, update...)
- Social media posts
Other competencies :
- Arranging travel and accommodation needs - Accounts/invoicing management
- Appointments, calendar views
- Typing / writing verbals, (typing speed of 40 WPM) - Hotline / Mailing Support
- Scheduling Record keeping,
- Maintaining filling system,
- Updating data's/archive's/documents
- Accounting - Controlling
- Webresearch - Event planning and Managing