Hello,
My name is Sophia, I'm a native English speaker and I'm very fluent in reading, writing and speaking English. You can review my call recording sample attached to my profile for proof. I'm also available for a phone interview as well if preferred. I've 3 years experience in customer support and 2 years in sales, during which I have handled various customer support roles ranging from inbound and outbound calling, appointment setting, report writing, email management, live chat support and a whole lot more. I'm very confident and comfortable in responding to people via phone and email. I'm very tech-savvy with experience in using and managing various VoIP services, email management systems, CRM systems among various other administrative software tools like Microsoft Office Suite, G Suite, Slack Trello etc. I'm confident with my skills and experience, each task assigned to me will be handled accurately and on time.
I'll welcome the opportunity to discuss further the full details, arrangements and software requirements of the job, at a time of your choosing. Please do not hesitate to contact me if my proposal meets your requirements for an interview. I'm available to start immediately if hired and open to working overtime if required.
I look forward to your response.
Regards,
Sophia.