Need help with my password protected site database.

I have a website with password protection for my customers. I moved to a different host and since then my database and password are not working. Tech support says I didn't load the database right or so. ## Deliverables 1) Complete and fully-functional working program(s) in executable form as well as complete source code of all work done. 2) Installation package that will install the software (in ready-to-run condition) on the platform(s) specified in this bid request. 3) Complete ownership and distribution copyrights to all work purchased. ## Platform ASP Microsoft Explorer