I will describe myself to be an easygoing person, hardworking, loyal, reliable, dependable, helpful, organized, empathic, flexible, and a great communicator with a strong interpersonal skill who understands the importance of customers' needs and loyalty. I thrive in a goal-oriented environment where I can utilize my skills and learn from others.
Throughout my career, I have honed my customer support skills by effectively handling inquiries, resolving issues, and ensuring customer satisfaction. To me, good customer service involves taking responsibility when something goes wrong and doing what I can to make it right. My empathetic approach and attention to detail have enabled me to build positive relationships with clients and provide outstanding support. I have experience using various CRM software such as Hubspot, Freshdesk, Zendesk, and Intercom. I have experience using various Project Management software such as Trello, Asana, Click-Up, and Monday.Com. Communication tools such as Slack, Zoom, Microsoft Teams, and Google Meet. Automation software such as Zapier helps for Integration. I also have a background in Technical Support.
I am a dynamic individual who can adapt to changes as the job may demand and a fast learner who is open to continuous learning and improvement. I am open to any shift and available for full-time work as well. I am ready to chat with you and can begin work immediately.
Best Regards