Call Center Representative

Hi Future Client, My name Janis, one of the Preferred Freelancer which you can see a badge in my profile. I believe we can help you with Call Center Representative because its one of our skills and we offer this service. I can assign someone who fits your project requirement or assigned to me. My business is to make your business effective, profitable & efficient. I/my team are able to have a sound understanding of our Clients’ operations and their corporate goals, and we continually bring knowledge and new ideas to them. I am a pioneer in the outsourcing/call center industry in the Philippines, and as such, have a deep understanding of world-class customer service, prompt delivery of jobs & the importance of client satisfaction of our work. The team is led by me–a forward-thinking, resourceful professional with more than 13 yrs of experience in Sales, Marketing & Customer Service; who understands the power of good relationships with customers/clients, and that this is the foundation of a successful business & attracts repeat sales. Our team members have more than 7 yrs’ experience in telemarketing, data entry, online research, email handling & customer service/support. We are highly-skilled, well-educated, English-speaking, smart professionals ready to deliver results for you. Been working on different projects since 2014, with most of my clients are from here(you can check the good reviews we garner on our profile). Willing to discuss things with you.

Greetings! I am Riyad from Bangladesh. I have over 4 years of telemarketing and virtual assistant experience working in projects from US, UK, Canada and Australia. Over the years I have done telemarketing (both cold and warm calling), appointment setting, order processing, customer support, data entry and virtual assistance. I am fully dedicated, reliable, fast learner, self starter, hard working and goal oriented person. I am well experienced in various CRM's, cloud services, google doc, google sheet, google calendar, various VOIP services, MS Office and a lot of web applications. My typing speed is 45 WPM. In addition, I use a stable 30 Mbps wired internet connection, a USB noise-canceling headset for phone calls and I have a quiet workplace. Lastly, I have 40 hours per week available at your time zone and I would love to offer you my services. Please feel free to contact me at your convenience. Looking forward to hear from you soon. Have a nice day. Cheers!

The skills required to do this project are 1) Ability to type fast with accuracy 2) Excellent Comprehension skills 3) Excellent communication skills 4) Being customer/client focused 5) Ability to understand their needs, solve their problems. 6) Ability to provide excellent customer satisfaction 7) Being innovative, thinking long-term and taking calculated risks... 8)Ability to do multitasking Dear Sir/Mam Amazon has become the world most valuable company from the garage where it has actually started only because it is "World's most customer-centric company".I believe that any business runs the only because of its customers its clients. So we need to provide them optimum satisfaction and fulfill needs. We need to serve the purpose better. Just by being Customer obsessed we can create an impact and make a difference. I possess all the above necessary skills & by far eligible to do your project... Your satisfaction is my priority We believe in providing Excellent work, lower cost and quality will not be compromised....