As an experienced data analyst and professional freelancer, I understand the value of clear, concise communication - a skill that is crucial to customer service via phone calls. My bilingual proficiency in English and Spanish has been a tremendous asset in all of my past roles, and I am confident this will be particularly advantageous for your project. Building on my solid experience as a call center representative, I am well-versed in telephone etiquettes, multitasking efficiently under pressure, and delivering prompt, reliable assistance to clients.
Having successfully worked remotely for more than a decade on various international tasks, I am accustomed to the independent work set up that this role entails. My extensive skills in MS Office Suite (especially Excel), G-Suite (Sheets, Docs), Power BI, PDF Forms and more make handling spreadsheets and managing data (if necessary) a walk in the park. This strong technical foundation is complemented by entrepreneurial traits like discipline, time-management, and teamwork which remain significant as we'd be working together albeit remotely.