All in all Outsourcing can be beneficial for both big and small companies, in enhancing their profits, increasing their sales, build customer relationships and for the steady and higher cash flow. Various multinational companies have already started outsourcing their call center service and back-office functions in order to reduce their overhead and operational costs, but the small companies are still away from it. Many BPO companies are offering good deals and packages for small businesses and start-ups, along with en