Hello,
I am writing to express my interest in the Customer Service role with a focus on 24/7 support at your esteemed organization. With 7 years of experience in customer service, I am well-versed in managing emails, chats, and phone calls, both inbound and outbound.
My proficiency in English, coupled with a customer-oriented mindset, positions me as an ideal candidate for this role. I hold a BS-CS-IT degree from Montesorri Professional College, and my typing speed of 40WPM ensures effective communication in a fast-paced environment.
In addition to my extensive customer service background, I bring intermediate knowledge of airline procedures and protocols. This equips me to handle information provision, complaint resolution, and timely status updates with precision.
What sets me apart is my positive attitude, adaptability to graveyard and rotating shifts, and a proven ability to handle multiple tasks and deadlines. My experience in providing exceptional customer service in a busy environment aligns seamlessly with your requirements.
You can find more about my professional background in my portfolio: portfolio link. I am eager to contribute to your team's success and ensure a seamless customer experience around the clock.
Thank you for considering my application. I look forward to the opportunity to discuss how my skills and experience align with your organization's needs.
Sincerely,
Jennelyn Tarectecan