VIRTUAL ASSISTANT WITH EXCELLENT CUSTOMER SERVICE SKILLS

9 AM (EST) to 6 PM (EST), Monday - Friday and (choice of Saturday or Sunday same time) Minimum Experience: 1-2 years Payment: $300/month About Us Our mission is simple: To deliver extraordinary customer experiences. Customer service is very important to us and we only hire the warmest and the most positive, genuine and dedicated people to represent our company. As our Virtual Assistant/Customer Service Specialist, you’re the essence of extraordinary customer service. You love people and love to enrich their lives through dialogue. Having a detailed knowledge about our products, you’re not just serving information, but are also making recommendations and play an advisory role to our customers. What You'll Do Our Virtual Assistant /Customer Service Specialist support our customers by solving their pre-and-post purchase inquiries and helping them have such a WOW experience with our company that they can't stop talking about us to their friends and family -- but, this isn't your average virtual assistant /customer service job: - You'll answer questions via social media, email, live chat and phone support - You'll work with a team that is building a brand of unparalleled customer service around the world - You'll answer customers questions about our products by delivering extraordinary service - You'll schedule Social Media posts on social networks - You'll assist with sending out our newsletters as needed - You'll research, create a spreadsheet and contact influencers to promote our products - You'll research, create a spreadsheet and contact potential agents to become Wholesale/Distributors Overall, you'll work side-by-side with our customers to provide creative solutions to challenging problems What We'll Love About You - You've got initiative and self-motivation: You LOVE to put in a good day's work! - You've got passion for customers and the ability to champion high levels of customer satisfaction - You have 1-2 years of customer service experience (but that's not the only thing you've done) - You have an eye for detail - Analytical thinking and problem-solving are your bread and butter - You have excellent written and verbal communication skills - Your time management and organizational skills are off the charts, with the ability to work with deadlines - You have experience with Excel