Zendesk Expert Customer Service Representative for Dropshipping E-commerce Store
$2-8 USD / hora
We are looking for an expert customer service representative with experience working in E-Commerce with China dropshipping system. We currently have one member on our customer service team and we are looking to add a new member.
You will be trained by our current customer service representative. When you apply, include the word blue and tell us about your previous customer service experience.
Requirements:
- Experience using ZenDesk
- Experience doing customer service for Dropshipping & E-Commerce stores
Responsibilities:
- Respond to customer requests on ZenDesk in perfect English
- Issue refunds according to our refund policy
- Re-send products to customers when needed
- Respond to all customer inquiries quickly and accurately (within 2 business days, preferably 1)
- Communicate on Skype daily with our support team - Display a high level of professionalism at all times
- Create Zendesk marcos for future possible scenarios to speed up the workflow
ID do Projeto: #18605086
Sobre o projeto
Concedido a:
Hi there! **Experienced with Zendesk customer service platform **Worked on a Dropshipping Ecommerce website (Based in USA) https://www.freelancer.com/projects/ecommerce/Need-CUSTOMER-SERVICE-assistance-for/?w=f Mais
9 freelancers estão ofertando em média $6/hora nesse trabalho
Hello, Customer support service? Seems easy to me. Kindly provide me with more information so that we can discuss. Thanks. Blue
Dear concern. I have experience using Zend desk as I work as a customer service manager for an eCom site before. But I didn't work for any drop shipping site. But I have vast knowledge about the China-based shop shi Mais
Hello, I have got experience in zendesk tawk to , with a lots of live chat server. please allow me to talk with you in details about this job AS i can be your best match for this job. waiting for your response
I have been in the industry for more then 5 years. I graduated advertising and marketing arts in the university. I have been a Virtual Assistant, SEO, Lead Gen, and ESL instructor. I will make sure to do my best.
Greetings, I am a professional customer care. I have a lot of experience in dropshipping. I know how shopify, oberlo, zendesk work. I know how to create macro on zendesk, standard messages on gmail. I am polite Mais
