Automation Engineer and Tech Support

Job Position: Fulltime position (Regular) Job hours: Singapore Business Hours Job Type: Remote Work Skills Required: ● Strong knowledge of application integration design, development and maintenance ● Strong technical skills including: o Software design and development o Database management and administration (Data compression, backup and recovery) o Server maintenance, ideally Windows Server o General IT troubleshooting ● Knowledge of app integration tools such as [login to view URL] and Zapier ● Experience with cloud-based productivity apps including Clubhouse, Trello, Slack, Todoist, Google Calendar, Evernote, Asana, [login to view URL], Sunsama, Jira ● Experience creating mail rules/filters for Outlook, Zoho Mail and Google Mail ● Experience writing scripts e.g. Python, VBA, batch files, etc. ● Experience with web scraping information from both public and members-only websites ● Experience with backups to both local network and cloud storages ● Experience with Git Integrations and DokuWiki organization process. ● Excellent English communication skills, particularly writing AUTOMATION ENGINEER ● Main responsibility would be to help our team of workers to automate workflow and reduce manual work. ● Integration of apps including Trello, Asana, Jira, Slack, Todoist, Google Calendar, Workast ToDo (in Slack), Evernote, [login to view URL], Sunsama, and email. ● Automation of the workflow can be achieved e.g. using [login to view URL], Zapier or proprietary scipts.  Examples would be: 1. Example  Create a workflow in a diary task management tool (such as Sunsama or [login to view URL]) where each worker every day logs in and is able to see his/her priorities for the day.  Fill a panel of the tool with a list of tasks from Todoist which the worker can drag and drop into their schedule for the day.  Regular tasks are automatically inserted into the schedule for the day by Google Calendar. 2. Example  Create an integration such that each worker can assign Todoist tasks to their team or other teams via Slack. 3. Example  Create an integration between Todoist and Google Calendar with Trello  Events from Trello automatically create tasks in Todoist and calendar entries in Google Calendar  When tasks in Todoist are knocked off, items on Trello project checklists get checked. 4. Example  Create an integration to is automatically scrape a members-only website for new information on a regular basis, and post it to Asana 5. Example  Emails are filtered for certain conditions and for the ones passing the filters:  Subjects are modified to include certain key information, such as the date/time, the sender’s name, or some other information from the body of the email.  Superfluous attachments are removed.  Emails are then forwarded to a given email address.  Write good documentation which clearly explains how team members can use the automated process to improve their workflow TECH SUPPORT ● Provide full technical support throughout the organization ● Identify and troubleshoot bugs and other technical issues that might come up in the development, implementation of any application. ● Automate regular data backups and perform server maintenance ● Perform database management and administration ● Write good technical documentation