Givenchy R.

Hi! My name is Givenchy Rayrao and I have 2 experience in the call center industry working for Convergys and Sallie Mae as Customer Service Representative and a Sales representative I’m seeking customer service positions resolving customer complaints via phone, email, mail, or social media. Use telephones to reach out to customers and verify account information. Greet customers warmly and ascertain problem or reason for calling. Cancel or upgrade accounts. Assist with placement of orders, refunds, or exchanges. Most recently I have worked as a Customer service representative for Convergys. I’m responsible for billing and general inquiry. I handled inbound calls and escalation In my previous working years, I have finished successful projects with 100 percent customer satisfaction. What makes me better than others is my punctuality and honesty. I would never accept a job proposal until I'm confident of making it successful