Need ivr trabalhos
Project Description: I am looking for a freelancer who can develop a Freeswitch software with specific functionality in IVR (Interactive Voice Response). The software should be programmed using Python or what ever you suggest and needs to be completed within a week. Requirements: - Develop a Freeswitch software with IVR functionality - Program the softwareusing Python - Complete the project within a week Ideal Skills and Experience: - Strong programming skills in Python - Experience with Freeswitch and IVR development - Knowledge of telephony systems and call routing If you have the required skills and can deliver the project within the specified timeframe, please submit your proposal.
I am looking for help with an IVR (Interactive Voice Response) system. Main number will be our Saudi business current number, It should be verified to receive all incoming calls through, The purpose of it is to route and forward calls to our Saudi staff current mobile numbers (up to 12), I will need help to develop a script from scratch, guide through step by step until project launched successfully, The ideal candidate should be able to create a script or provide a solution that meets our specific requirements.
...for a freelancer to customise the call transfer feature in the Flexisip call routing system. Specific Requirements: - The call transfer feature needs to be tailored to my specific requirements - I have specific preferences and expectations for the call transfer feature - The routing should handle the destination call from the database registry. - The routing will be upon the selection of IVR menu - The IVR menu played is depend on the called number. Preferred Method of Implementation: - The call transfer feature should be implemented through the backend of the system Ideal Skills and Experience: - Strong knowledge and experience with Flexisip call routing system - Expertise in customising call transfer feature - Proficiency in backend development and integration Note:...
Title: Voiceover Recording for Interactive Voice Response (IVR) System Description: We are in need of a professional and engaging voiceover artist to record a series of messages for our company's Interactive Voice Response (IVR) system. The script is provided in German and should be read verbatim with a clear, friendly, and professional tone. Tasks Include: Record the main greeting message. The script will be provided. Record the IVR menu options. The script will be provided. Record the IVR responses for each menu option. The scripts will be provided. Requirements: Native German speaker with a neutral accent. Professional and clear articulation. Engaging and friendly tone. High-quality audio recording without any background noise. Deliverable in...
Title: Voiceover Recording for Interactive Voice Response (IVR) System Description: We are in need of a professional and engaging voiceover artist to record a series of messages for our company's Interactive Voice Response (IVR) system. The script is provided in German and should be read verbatim with a clear, friendly, and professional tone. Tasks Include: Record the main greeting message. The script will be provided. Record the IVR menu options. The script will be provided. Record the IVR responses for each menu option. The scripts will be provided. Requirements: Native German speaker with a neutral accent. Professional and clear articulation. Engaging and friendly tone. High-quality audio recording without any background noise. Deliverable in...
Project Title: Call Management System with Specific Requirements Overview: I am looking for a skilled freelancer to develop a call manageme...needs. No Time Limit: - There is no time limit for completing this project, ensuring that the freelancer has ample time to create a robust and efficient system. Ideal Skills and Experience: - Proven experience in developing and customizing call management systems. - Strong knowledge of call routing, call forwarding, and telecommunication protocols. - Familiarity with Interactive Voice Response (IVR) systems and call tracking analytics is a plus. - Ability to understand and implement specific requirements discussed during the project. If you have the expertise and experience to develop a customized call management system, please submit your...
I have a server with an FXO card, the scenario that i need to do it is this: 1.- i have extension 100 with a mobile phone in a follow me destination 2.- if the mobile phone it is not picked up in 9 or 10 seconds needs to send to voicemail or IVR or another destination (like a ring group) the main problem is that i cannot make the asterisk to understand when the PSTN call exceeds that ring time because for asterisk the call it is answered so i need a help to setup correctly my box for make it to work please only experienced freepbx / asterisk users needed
I am looking for a person to help me by creating an application in jambonz and who has knowledge of voip, node red to make improvements to the application and create an ivr with chatgpt.
My company is in need of IVR call automation to better serve our customers. We anticipate an average call volume of less than 100 per day. We are not sure whether we need an existing script for the automated call system or if one will need to be developed. We need the help of a freelancer with experience in this type of project in order to ensure it is implemented successfully.
We want to have a tool that can deploy easily new instances of PBX. In each instance we will need to have a panel where admin of instance will be able to control following: - add/ remove extensions - lanch calls and choose SIP lines to make the call - active/ quit recording - set Ivr - set queue - Add/ remove SIP lines We will need to control the panel by Api and be able to send calls by api with parameter instance, extension and phone number to reach and it should call the extension to start the call. we will also need an endpoint to active/ deactivate instance and if Instance is off, user could not access his portal.
I am looking for a skilled freelancer to help me set up an Amazon Connect VOIP system on AWS. Requirements: - Experience with setting up VOIP systems, particularly Amazon Connect - Knowledge of call recording, call analytics, and IVR (Interactive Voice Response) features - Ability to configure the system for 11-50 users Skills and Experience: - Proficiency in AWS and Amazon Connect - Familiarity with VOIP technologies and best practices - Strong problem-solving and troubleshooting skills If you have the necessary skills and experience, please submit your proposal along with examples of previous VOIP system setups.
Hello there! I'm looking for a talented technical writer with web development and IVR system experience to help me with a project. The main purpose of the documents will be creating Business Analysts level document which will be more than 10 pages and used to review the end user requirements against the documentation. The Business Analysts level document should include detailed information specifying how web service interaction interacts with the IVR system but is not a low level programming guide. I'm looking for someone with extensive technical writing experience in the English language, as well as a creative approach to presenting the information. The document will be a combination of narrative, charts, tables, and Visio diagrams created in part by my technical t...
...by making a voice call to a given phone number. IVR: Interactive voice response Solution In order to top-up their account or purchase a virtual good or a service from a merchant, a customer needs to choose one of the two available options: SMS or voice call. A merchant can offer both options to customers (SMS or Voice Call) or just one. SMS The SMS option requires the customer to send a number of text messages (depending on the amount) to a given list of phone numbers, each SMS representing a micropayment. The merchant is notified by the payment platform for each SMS that is received, so the merchant can top-up the customer’s account. Multiple SMS are sent simultaneously to the list of phone numbers with a single click to avoid the need for multiple transactions...
...configuration of Five9 and the agent scripting. Specifically, I need help with the agent scripting aspect of Five9. Skills and experience required: - Expertise in Five9 configuration - Proficiency in agent scripting - Familiarity with IVR setup and call routing is a plus Project requirements: In Predictive Dialing Mode and All in one campaign Once a client pickups up.. We will provide a ranked list of agents per client, in other words each client has a different priority list of agents. This needs to be stored and accessible. If there are 1 M clients there will be 1 M ranked agents. When a client pickup up, Five9 needs to select the best agent who is available instead of the usual who has been witing the longest. Obviously we need a way to store the ra...
I am looking for a skilled freelancer to create an IVR phone recording and on hold music for my business. The desired length for the recording is more than 3 minutes. Skills and Experience: - Proficiency in audio recording and editing - Experience in creating professional phone recordings and on hold music - Ability to incorporate business information into the recording, including services offered, business history, opening hours, and more - Knowledge of upbeat music genres and styles, such as easy listening or jazz, to create a lively on hold music experience
I am seeking an expert in Plivo VOIP and PBX IVR configuration to assist me with my project. Specifically, I need assistance with setting up IVR menus and configuring call routing. For call routing, I do not have a preferred strategy, so I am open to suggestions. I need someone to setup to do IVR, setup greeting message, music on hold, voicemail, hours of operation routing and etc. If you are hired, I will provide Diagrams and prerecorded audio files. You must have all necessary skills and experience working with Plivo. Calls will be routed to a mobile app that you recommend unless Plivo has one. Ideal skills and experience for this job include: - Extensive knowledge of Plivo VOIP and PBX IVR configuration - Experience in setting up IV...
I am in need of assistance with a clean up and addition of features to an Asterisk PBX system. Specifically, I'd like assistance with setting up an IVR menu which can be used to direct customer calls to the right departments. Additionally, I would need the system to be maintained regularly after installation of the features. I have a preferred method of communication through email and am eager to find an experienced freelancer for the task.
I am looking for a freelancer with expert level experience in IVR system development and integration with RingCentral. The project requires the following features: - Call routing - Voice recognition - Voice prompts Design and layout preferences are not set in stone, but I have some ideas and open to suggestions from the freelancer. The ideal candidate should have expert level experience in integrating the IVR system with RingCentral.
We need to record an IVR greeting in a female voice in Emirates style. I will provide the script, its duration is less than a minute. Female gentle voice is important. My business is for UAE and Gulf countries. Most of my clients are not native English speaking. Need it ASAP.
I am looking for an experienced Asterisk developer to create a web interface to manage all of its features. Specifically, I need call routing and forwarding, an Interactive Voice Response (IVR) system, and call recording and monitoring capabilities. No specific requirements for the web interface are necessary and the freelancer will not be expected to provide post-development maintenance or support.
I am looking for a freelancer who can set up Vicidialer on a cloud-based server and customize it with specific features. I do not require ongoing support, just the initial setup. I would like sip integration, ivr system and multi line calling and extensions. Ideal skills and experience for this project include: - Experience with Vicidialer installation and configuration - Knowledge of cloud-based servers - Ability to customize Vicidialer with specific features -access to fast sip trunking/sip bundles
We are looking for a professional Arabic Voice over. Need Studio quality recording. Desired Tone: - Professional Specific Dialect or Accent: - Standard Arabic Skills and Experience: - Fluent in Standard Arabic - Experience in voiceover for advertisements, narrations, and IVR - Ability to convey a professional tone in the voiceover
...Description: I am looking for a freelancer who can help me create flows in Amazon Connect. The project requires specific functionality in the Amazon Connect flows, including IVR menus and prompts. Requirements: - Experience in creating IVR menus and prompts in Amazon Connect - Ability to work with existing call scripts and create new ones as needed - Familiarity with integrating Amazon Connect with CRM systems - Proficiency in capturing caller information and interaction history from the Amazon Connect flows Skills and Experience: - Strong knowledge of Amazon Connect and its capabilities - Experience in designing and implementing IVR menus and prompts - Proficiency in working with call scripts, both existing and new - Familiarity with integrating Amazon Connect w...
IVR PBX VICIDIAL INSTALLER I am looking for a skilled freelancer to provide a full installation of an IVR PBX VICIDIAL solution. Specific features that need to be supported include call recording, interactive voice response (IVR), and voice mail. The system will be used by a specific number of users, with the exact number to be determined. Ideal skills and experience for this project include: - Extensive knowledge and experience with IVR PBX solutions, specifically VICIDIAL - Familiarity with Asterisk and FreePBX - Ability to configure and set up call recording, IVR, and voice mail features - Previous experience working with systems supporting multiple users If you have the necessary skills and experience, I would love to discuss this proje...
I currently use another Open CTI solution in salesforce (360 CTI) because of it's outbound capabilities for calls & SMS. But it does not have the inbound call functionality I need for functionality i need for a virtual receptionist which vonage business has (Ring to user before going to Virtual Receptionist & Call Tagging). Vonage does not have the outbound capabilities I need (Automatic Local Presence for Calls & SMS & a Power Dialer). So I'm trying to figure out a way to use both inside Salesforce, but am not sure what is possible. 1st idea is creating 2 separate open cti softphones within salesforce. One for all outbound calls (click to dial, dial pad, and power dialer) as well as all SMS features (360 CTI/SMS will have this part covere...
I am looking for a skilled developer to build a virtual call center solution that is compatible with SIP, Whatsapp, and Viber communication platforms, with IVR layer for incoming calls. The solution should support both outbound and inbound calls with ticketing feature and communication recording storage.
I am looking for a freelancer who can create a custom context for my FreePBX system. The ideal candidate should have experience with FreePBX and be knowledgeable in creating IVR menus (the bid need to be the real bid of your cost for make it please) Specific Features: - I need the custom context to have IVR menus Integration: - The custom context should be integrated with my CRM system - The IVR should be able to capture data dialed and save it into a database Data Storage: - The captured data should be stored in the database as individual fields If you have the necessary skills and experience, please submit your proposal. (attached it is a document with the workflow)
Need professional for creating sound and tune for my IVR and a Brand theme voice
Project Title: Create an IVR and integrate with CRM Overview: I am looking for a skilled freelancer to create an IVR system with menu options and integrate it with my CRM. The project requires seamless communication between the IVR and CRM systems. IVR System Requirements: - Basic IVR with menu options: I need a straightforward IVR system that allows callers to navigate through a menu and select options based on their needs. - Personalized greetings: The IVR system should have the capability to greet callers with personalized messages. - Routing options: It should have the ability to route calls to the appropriate department or agent based on the selected menu option. CRM Integration: - Salesforce integration: I am currently using ...
...our competitors' Interactive Voice Response (IVR) systems and user flows. The analysis will focus on understanding the promotional content, types of questions asked, and the frequency and methods of SMS/Messenger follow-ups used to engage with users. Scope of Work: The selected professional will perform an in-depth analysis of the IVR systems and user flows. The analysis should cover the following aspects: Promotional Content: Identify and document the key promotional messages conveyed through competitors' IVR systems. Analyze the tone, language, and style of promotional content used. Determine the main products, services, or offerings highlighted during user interactions. Questioning Strategy: Document the types of questions asked during the IVR...
Hello, I'm looking for someone to help me customize a Vicidial IVR system and help me with API integration. I require more than 6 call routing options and I have specific features and functionalities that I need. I will also need assistance with API integration, so any help on this would be greatly appreciated. Thanks for considering this project!
We need an application developer to write an IVR call flow (Telephony Interactive Voice Responder) with integration of backend system (with API using socket, HTTP+XML output and REST API with JSON output), the application development environment is a proprietary tool using no code development mode with mix of javascript and java code. The application development tool is using flow chat type visual development model, with function blocks of variable assigning, variable retrieval using SQL, and java, branching, audio output prompting, phone keypad input blocks to form an IVR call flow. We would expect there may be some learning time, for both the application business logic and using the tool itself. But it would be a long-term project could last for a year.
Configure VICIdial for 10 agents using our existing SIP Trunk. Set up IVR, Auto Dial, and Agent Management features for our call center operations. Provide necessary training and documentation.
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I'm looking for an experienced female voiceover artist to provide professional and consistent recordings for my project. The average script length will be less than 1 minute, requiring a professional tone of voice. I have an outline of what I need recorded, but the artist will need to craft or refine the script according to my instructions. This project will require regular work but no royalty payments. If this fits your skillset, please get in touch!
Hello, we have a self-hosted 3CX PBX installation, version 16.0 Update 8 We want to build a custom Call Flow in order to manage some complex incoming call flow. We need to route call based on cLI being Italian or not, and also need on IVR where on a specific itam, you request a PIN code to the customer that need to be validated against a database to allow the cal to come in. Attached it is a detailed explaination of all the call queue that it is quite accurate. Need to get an expert with 3CX that can telll if all the flow it is techincally feasible, time and price.
I am looking for a US Near Native People for English voice recording artist to create recordings for our phone ...looking for a US Near Native People for English voice recording artist to create recordings for our phone system/IVR. Requirements: - The recordings will be used for our phone system/IVR. - I have a script available, so the artist will need to read from the provided script. - The approximate duration of the voice recordings will be 60 seconds. Skills and Experience: - Fluent in US English with a clear and professional voice. - Experience in voice recording for phone systems/IVR is preferred. - Excellent pronunciation and diction. - Ability to deliver high-quality recordings with good audio quality. Please provide samples of your previous voice re...
...(internet to network) for call centers I am looking for a skilled freelancer to build a VOIP service and CRM for call centers. The project requires the following features: - Interactive voice response (IVR) functionality to automate call routing and provide self-service options for callers. - Outbound / Inbound calls - Messaging - Call recording - Media transfer - Emails The ideal candidate should have experience in building VOIP services and be familiar with call center setups. You can refer to Key requirements for the job include: - Proficiency in developing and integrating IVR systems into existing call center setups. - Strong knowledge of VOIP protocols and technologies. - Experience with call recording and call forwarding functionalities. - Ability to design and ...
...to couriers based on their assigned zones. - Implement an algorithm or logic that assigns orders from the same zones to the same courier, taking into account the proximity and efficiency of delivery routes. **Call Center Module:** 1. Develop a call center system: - Install and configure a call manager package and CRM software for the call center. - Set up PBX (Private Branch Exchange), IVR (Interactive Voice Response), voice mail, and queue systems. - Enable call recording for quality assurance and training purposes. - Configure the call center system to handle incoming calls efficiently and manage call queues effectively. 2. Provide installation and configuration of the call center system. - Install the required software and hardware components for the call c...
I am looking for a freelancer who can develop a SMS/ USSD/ IVR multitenancy system that will be connected to a Kannel gateway. Requirements: - The system should support two-way SMS communication, allowing for both sending and receiving messages. - The ideal freelancer should have experience in developing similar systems and be able to showcase their past work in this field. - The system should be built using PHP as the preferred technology. If you have the necessary skills and experience in developing SMS/ USSD/ IVR systems using PHP, please submit your application including your past work.
Hello FreeLancers, I need a very experienced FreePBX expert. My FreePBX server is running good, but it has two bugs. Those are discussed below. Problem 1: I have recorded three IVR scripts with high quality audio. But after uploading the audio FreePBX system converted the audio in wav format I guess. When calls at our IVR number the audio quality is very bad. You need to fix the audio quality on IVR call. Problem 2: Our FreePBX server runs in our office local network with local IP address behind NAT router. All ports are forwarded correctly and communication form Internet is working good without any problem. There is another Linux server in our network. FreePBX server doesn't have any relation to that Linux server. But if the Linux server is turn...
I'm looking to hire a Freelancer to develop a Twilio Flex React project with certain functionalities. Specifically, I need an IVR system to be integrated. I already have existing Twilio Flex and React components that need to be incorporated into the project, but I do not require additional communication tools (i.e. WhatsApp, SMS, etc). I'm looking for someone with relevant experience to help me with this project.
I am looking for an experienced Genesys routing developer to help me with a project. The project requires the development of Genesys routing functionality, specifically call routing. Additionally, I have shared the job description below, GENESYS ROUTING DEVELOPER Routing Development Experience in Genesys Contact Center Solutions (Voice, IVR and Multi-channel) · Experience in developing Routing workflows using Composer · Extensive SCXML troubleshooting · Experience in Orchestration Server · Extensive knowledge in GRAT · Experience in ECMA scripting · Experience in designing, developing and debugging routing solutions implemented using Genesys Orchestration Server, Genesys Rules Engine and UR...
...of this solution is to provide interactive voice response (IVR) services. Hello, we need a cloud telephony solution to receive calls using Java script. Our preference is to utilize an Asterisk server . Can you develop a telephone system for us that allows us to make and receive calls to outward numbers? It should be web browser-based so that we can integrate it into our website. The most important requirements are as follows: Click-to-call: When I click on a telephone link in my web system, I need to be able to make the call. Receive phone calls: I want to be able to receive calls and communicate with customers through my web system. You will handle everything, including system development and integration of our SIP data. We need a fully functional browser...
IVR Voice Recording Project I am looking for a professional voice recording artist who can record IVR prompts in English. The ideal candidate should have a clear and professional tone in their voice. Requirements: - Fluent in English - Ability to deliver clear and professional voice recordings - Experience in recording IVR prompts - Familiarity with the tone and style required for IVR systems The voice recordings should convey information in a concise and efficient manner. The recordings will be used for an IVR system, so it is important that the voice is clear and easy to understand. If you have experience in recording IVR prompts and possess a professional and clear tone, please submit your proposal with samples of your previous work. P.S Yo...
We want to have a tool that can deploy easily new instances of PBX. In each instance we will need to have a panel where admin of instance will be able to control following: - add/ remove extensions - active/ quit recording - set Ivr - set queue We will need to control the panel by Api and be able to send calls by api with parameter instance, extension and phone number to reach and it should call the extension to start the call. we will also need an endpoint to active/ deactivate instance and if Instance is off, user could not access his portal.
I am looking for a freelancer who can build the IVR system. We need this software for customer support. This system should have below functionalities: 1. Customers will call on tollfree number. This call should be forward to the concerned person from customer care. 2. The calls should get recorded. 3. Call history should be generated like calls missed, received, action taken, etc Please bid, if you have good familiarity of this application. You can use any technology of your expertise.
I am in need of a freelancer who can install ViciDial on my server as soon as possible. Server Setup: - I already have a server ready for the installation. Customization: - I require the setup of an autodial and IVR system. Timeline: - The installation needs to be completed ASAP. Ideal Skills and Experience: - Experience in ViciDial installation and configuration - Knowledge of autodial and IVR system setup - Ability to work quickly and meet deadlines
I am looking for to develop a voice bot which answers customer's calls and help them. This is not IVR, it should be like chatgpt but instead of texting this will be over voice call
