Sls sla trabalhos
Desenvolvimento de uma nova funcionalidade para o MyBB, relacionada à gestão do SLA (Service Level Agreement) por meio da implementação de um "countdown timer". A proposta é a seguinte: Regras para Countdown: Ao receber a primeira mensagem em um respectivo fórum no MyBB, um "countdown timer" será iniciado. Agrupamento por Usuário: Se, outro usuário que não seja o que criou o topico responder, o SLA será pausado. Interface de Contagem: Utilizar um timer de relógio com contagem regressiva que ficará na pagina do forum. Armazenamento de Tempo: O tempo do countdown deve ser registrado no Servidor. Darei mais informações sobre isso num PDF que fiz com o...
Preciso criar um sharepoint (office 365) para meu cliente acessar e fazer os pedidos, Nao requer fluxo aprovação; Necessário fazer validaçao de data para informar se o usuario esta pedindo dentro do prazo previsto em SLA com workflow em emails. A cada pedido inserido pelo cliente, utilizando o powerautomate, preencher uma planilha para meu time de operação acessar e seguir com as atividades. Necessário que o usuário somente consiga visualizar os pedidos emitidos pelo login dele
Busco profissionais com experiencia para criar plataforma crm em .net que entenda de front e end e designe. contrrato de sla
Consultoria para implantação do Microsoft Dynamics Customer Service para uma equipe de 10 atendentes com portal de atendimento, abertura de ocorrência por e-mail e configuração de SLA.
...gerencia funcionalidades de permissão, por perfil, deverá possuir acesso a relatorios e KPI's (qual atendente/funcionário esta dentro do SLA de atendimento; quantos protocolos foram atendidos fora do SLA); - Numero do processo deve conter letras (maisculas e minusculas) e numeros, com no maximo 10 caracteres e NÃO DEVE SER REPETIDO; - Cliente e atendente/funcionário devem poder incluir documentos, assim que o protocolo estiver fechado pelo cliente ou funcionário não deverá aceitar mais interações nem inclusão de documentos; - Categorias para separar procedimentos por SLA; - Cliente acessa o seu protocolo informando CPF e numero do processo. Para o controle de SLA o administrad...
Configurar ferramenta web OTRS Aplicação está instalada Somente tarefa de configuração de 1 (um) cliente, filas, atendentes, SLA
Estou em busca de um especialista zabbix, com ótimos conhecimentos em Grafana, Python, Shell Script e Powershell. Atividades: - Desenvolvimento de Dashboards; - Relatórios de disponibilidade e SLA; - Alertas por e-mail e SMS; - Integração entre ferramentas (Grafana, Telegram, OTRS,GLPI,AZURE,AWS); - Alertas por telegram e telefone.
...fácil compreensão para consumidores. E efetuar as correções dos problemas de conceitos e/ou redação nas revisões. - Checar e corrigir os alertas de SEO - Salvar :) Vamos passar as informações necessárias para realizar o cadastro: manual de estilo do texto, como filtrar os dados, como utilizar a plataforma, etc. O trabalho é 100% remoto. Meta: Revisar / cadastrar 100 produtos por dia o SLA de cadastro deve ser sempre superior a 90%. Pagamentos serão realizados mediante a revisão e aprovação do cadastro, correções não serão pagas. Cadastro não aprovados, não serão pagos. Poderemos contratar por períod...
Preciso de um aplicativo para Android. Gostaria que seja desenhado e construído.
...login da revenda sem que os clientes logins dessa revenda sejam afetados, tenho outro sistema para exemplo; [NOVO] Logs de edição, exclusão, etc. Preciso de uma área onde será gravado tudo que todos os usuários fizerem referente a alteração no sistema.; [NOVO] Mesmo em CSPs diferentes, verificar todos os logins online quando se tratar do mesmo sala/perfil; (CSP é um servidor que roda junto com a sla de Csgo para pode controlar o fluxo de pessoas) [NOVO] Valor a pagar na tela inicial do revendedor; [NOVO] Alerta de Servidor CSP offline via SMS e E-mail; [NOVO] Opção de Esqueceu sua Senha; [NOVO] Opção de Cadastrar Logo para Salas de jogos; [NOVO] Opção de deletar logins ...
...otimizando a geração de relatórios. - Desenvolvendo software de extração de dados do software Primavera para o IAS. • Experiência como Analista de Sistemas em Co-Billing interagindo com a produção billing Atlys e mediação analisando arquivos processados e suas interfaces junto a área de usuários, elaborando especificações e propondo melhorias. Cuidando das interfaces: Batimento TCO-TFI, SLA a faturar, SLA Faturado e Módulos Pós – Pago e ROAMING (documentação); • Experiência como Analista de Sistemas, trabalhando com as ferramentas de Desenvolvimento Oracle e outras: - Forms, versão 6i,9i e 10g; - Reports, ve...
.../>Neste caso o aplicativo deve acessar a internet e dar acesso web à página específica do agendamento, para que o médico ou a secretária possa cadastrar o telefone ou email do paciente para lembrete. Ou fazer isso de forma offline e apenas enviar o sms (caso o email esteja indisponível).<br /><br />Este "aplicativo" (ou programação similar) deve atender aos requisitos mínimos de estabilidade e um SLA (Service Level Agreement) de 99,999999% e executar apenas uma única função. Lembrar o paciente da consulta.<br /><br />O agendamento offline pode ser feito integrado à agenda do telefone disponível online. Sempre que conectado é realizado a tro...
Tenho um APP Android e preciso desenvolver uma versão para IOS. O Aplicativo pode ser encontrado na playstore (). Os recursos utilizados atualmente (além dos que podem ser visto no app) são: Realização de inscrição através de formulário dinâmico; Geração de QR Code de ingresso; Envio e recebimento de...(além dos que podem ser visto no app) são: Realização de inscrição através de formulário dinâmico; Geração de QR Code de ingresso; Envio e recebimento de mensagens GCM; Todos os dados são enviados para o APP via Webservice O APP deve trabalhar com um banco de dados interno Me interesso por empresas que tenham po...
Olá, Somos uma empresa de prestação de serviços de tecnologia. Temos um SAP B1 instalado, configurado e com grande parte de todas suas areas operacionais. Contudo, temos a dificuldade para cadastrar todos nossos contratos de serviços e deixar seu faturamento automatizado, bem como gerenciar seus vencimentos. Exemplo: Precisamos ter a area capaz de gerenciar: • Tipos de SLA para o contrato; • Diferentes indices de reajustes para o valor de contrato (ex. IGPM, indice fixo, etc); • Faturamento automatico; • Diferentes dias para faturamento (temos contratos que precisam ser faturados dia 01, outros 05, outros 20, etc); • Possibilidade de ter aditivos de contrato (ex: Um cliente contrata um serviço para sua ...
Se busca informático capaz de instalar en mi ordenador con SO WIndows 8.1 via TeamViewer el software OpenSource 3D-UNDERWORLD SLS. La web oficial del proyecto para cualquier información es <br /><br />Se trata de un software para un "Structured Scanner Light", para obtener modelos 3D. <br /><br />Espero vuestras propuestas. <br />Un saludo
...arquivo 5) Na caixa de seleção "Data de Execução" seja possível retirar a seleção, mesmo após ter sido selecionado 6) Incluir um campo "Prazo Mínimo para Execução" somando o campo "Data abertura ACT" com os campos "Prazo Avaliação Apuração" e "desenvolvimento" da tabela "SLA's" - que variam de acordo com o preenchimento das combos "Tipo de Atividade" e "Nome da Demanda" conforme consta na tabela SLA - lembrando que este campo deve realizar a soma com dias úteis 7) Os dados sejam salvos na tabela "Apuração_Formulario" somente após o usuário cli...
...com permissões - Cadastro de Clientes (Nome Fantasia, Razão Social, CNPJ, IE, Endereço, CEP, Cidade, UF, site, email1, email2, email3, email4) - Cadastro de Contratos (Número do contrato, Tipo de contrato, valor mensal, itens do contrato, data inicial do contrato, data final do contrato) - Cadastro de Tipo de Contrato - Cadastro de Itens do contrato (Equipamentos cobertos, horas contratadas, SLA, equipamentos locados) - Cadastro de Equipamentos (para contratos de locação)(Serial do equipamento, tipo, modelo, marca, data da compra, data final da garantia) - Inserção de informações no cadastro de cada equipamento (Inserir manutenção(data, descrição, valor custo). (Inserir contado...
A intenção é criar um sistema de comercio eletrônico simples, fácil de usar e integrado aos seguintes gateways de pagamento: MoIP, PagSeguro e PayPal. O sistema deve conter: - CRUD de produtos - SKU - Nome - Descrição (RTE) - Imagens - Categorias - Tags - Chave de publicação (publicao/não publicado) - Agendamento de publicação ...sim/não ) - CRUD Cartões Presente - Código - Valor de compra - CRUD de Clientes - Nome Completo - Email - Sexo - Opção Sexual - Data de nascimento - Religião - Endereços ( 1 ou n ) marcando um endereço principal - Telefones ( 1 ou n ) marcando um te...
Kampania marketingowa/sprzedażowa, zaprojektowanie, wykonanie, wdrożenie. Kanały sprzedaży: - e-mail — podstawowy - pozostale e-kanaly jako wspierające Przedmiot kampanii: sprzedaż usług telekomunikacyjnych i teleinformatycznych : - teletransmisja z wykorzystaniem technologii światłowodowej - dostęp do internetu - premium z wysokim SLA - cybersecurity - backup danych , antyddos - kolokacja i wirtualizacja zasobów Klienci docelowi: - firmy wielooddzialowe - corpo - public
I'm seeking a professional editor to perform both proofreading and in-depth editing on my paper. Here are the specifics: - Subject: The paper revolves around the role of motivation within the context of SLA (Second Language Acquisition). - Word Count: 24-page paper. The ideal candidate should have a background in: - Proven experience in academic writing. - Editing skills to refine the paper's structure and clarity. The scope will include: - Correcting errors in grammar, punctuation, and spelling. - Rewriting any awkward sentences for clarity and style. - Ensuring the logical flow of ideas throughout the paper. - Suggestions on content improvement. I'm aiming for a polished, concise, and coherent final product.
SCOPE OF SERVICE Support Service for cases of massive crashes of the ElasticS...to establish whether the platform is “healthy” in order to reduce these types of events. DETAIL OF EXTENDED SUPPORT The Extended Support service will have the following scope: • Support Hours: Monday to Friday from 18:00 to 23:00 and Saturdays, Sundays and Holidays from 9:00 to 23:00. The service will cover the resolution of critical incidents (service outage) in this time slot. • The committed SLA, for this time slot, will be 3 hours from the report sent from our Help Desk. • The service must contemplate 7 x 24 monitoring of the platform with an alarm system to detect service outages. This capacity will allow an event to be anticipated, from the moment it occurs, without no...
Hi Sophia B. attached is a translation task with SLA of May 2nd. Thank you, G
I a...extensive knowledge on Stereolithography (SLA) 3D printing. This expert should be capable of advising on sourcing a new printer platform specifically for a hearing healthcare company. Key aspects: - Knowledge of Resin based 3D printers - Experience with the selection and sourcing of SLA print platforms - Understanding of the production of patient-specific models in healthcare - Not associated with a printer manufacturer - Able to educate about the nuances of the printer technology Freelancers with previous experience in the healthcare sector, specifically in hearing healthcare, would be ideal. The ultimate goal is to find the most suitable printer for creating patient-specific models. Experience and clear understanding of resin material in the context of SLA 3...
Hi Sophia B., Attaching a file for translation, SLA would be April 27th. Thank you, G
...include an approval process that will need to be completed before the service request can be fulfilled. - Approval Criteria: The approval process must adhere to specific criteria. These include: - Required Information: The Catalog item should prompt the user to provide specific details or fill in mandatory fields before the approval can be sought. - SLA (Service Level Agreement): The approval process should be aligned with a predefined SLA to ensure timely processing and delivery of the services requested. - User Information Collection: The Catalog item should also have the capability to collect the following information from the user when they submit a service request: - Name - Email - Contact number I'm looking for a professional with expertise in S...
I'm looking for an experienced Jira ITSM consultant to help configure my Jira Service Management project. The specific configurations I need are: ...consultant to set up seamless integration with our external IT tools. This will require in-depth knowledge of Jira's capabilities and how to integrate it with other tools and services for optimal efficiency. The ideal candidate for this project should have: - Extensive experience with Jira Service Management and ITSM best practices. - Proven track record of successful workflow customization and SLA setup. - Strong understanding of external IT tool integration within the Jira ecosystem. - Integration of Jira ITSM with ServiceNow If you have the skills and experience needed for this project, please bid and share your ...
...designs, ensuring feasibility for 3D printing. - Utilize Fusion 360 to create intricate 3D models with a focus on modular design, ease of manufacturing, and material optimization. - Conduct simulations and stress analysis within Fusion 360 to predict and improve product performance. - Employ precision and expertise in adapting designs for a variety of 3D printing technologies, including FDM, SLA, and SLS. - Iterate designs based on prototype testing feedback, with an eye toward design for manufacturability and assembly (DFMA) principles. - Manage design documentation, including detailed drawings and specifications for manufacturing. - Work within established timelines, contributing to our reputation for reliability and rapid turnaround on prototyping projects. Required Ex...
In need of an experienced Python developer who can effectively automate our JIRA workflows. Key tasks include: - Automating the creation and updates of issues - Customizing notifications within JIRA To ensure seamless integration and workflows, the chosen developer should have a thorough understanding of: - Custom fields creation and workflow customization in JIRA - Service Level Agreement (SLA) tracking to monitor key metrics Prior experience with JIRA and Python is paramount. Additionally, a strong sense of detail will be appreciated for creating custom fields and tracking specific SLAs. With your help, we can streamline our workflows and ensure consistent issue tracking and updates.
i am an employee currently working in L2 production support in the health care sector project, I am seeking experienced people to help with various PL/SQL-related tasks (SHADOW SUPPORT) . Our collaboration rests on a time-sensitive SLA, hence swift responses and a proactive attitude are highly appreciated. Key responsibilities: - Writing and debugging SQL & PLSQL queries - Handling PL/SQL procedures and packages - Managing and rectifying production defects - Conducting unit testing experience with Jira tickets platform is preferable. The ideal freelancer for this job would be a proficient PL/SQL developer with exceptional debugging skills, experience in database schema design, and an understanding of the healthcare sector's nuances. Experience with Jira and other proj...
I need someone experienced in Power BI to create an automated system that sends emails based on specific SLA numbers. Key Tasks: - Establish connection to an Excel spreadsheet as the data source. - The report should be of simple complexity, dealing with few data sets. - The main aim is for the system to send automated emails when a specified due date approaches. Ideal skills needed involve Power BI proficiency, Excel data handling, and email automation systems. Experience with Service Level Agreement (SLA) applications will be beneficial. Your role is crucial to help us ensure workflow is maintained smoothly and deadlines are met on time.
Hola, busco a alguien que pueda redactar un contrato tipo SLA para nuestra agencia digital. Estamos en un proyecto con un cliente y vamos a cerrar un proximo proyecto de una APP Movil desarrollada en Bubble (No Code). Busco alguien con experiencia que puedar redactar el SLA para proteger ambas partes.
Create a panel where you will look at the SLAs and show the % of each one. I'm going to show 2 dashboards that I already use for this externally. I need it to be monetized. So I need it to be developed and published on the Marketplace, otherwise it will not be understood as delivered. - Ex I have SLA SUP and SLA AGD I need to have an add button on the panel to add which SLA I would like to see. Graffic or any other way to track the % of delivery, attached is a BI I made, but I would like it in real time.
Hi Sophia B., Please go over Excel and make sure that English and Ukrainian are attached. SLA is Tuesday, March 19th. Thank you, G
Hi Sophia B., Please translate attached file. SLA is Monday, March 18th. Thank you, G
...segmented in Figure 3: unfortunately, the thicknesses vary greatly due to automatic and manual segmentations. Thus, the printer produces a thicker biomodel, especially at the cell junctions. This makes surgical simulation difficult, as the region becomes hardened, very resistant, even if we do not perform UV post-processing and/or vary the resins and printing methods. We have already tried SLS with polyamide, SLS with polyamide and glass, and currently we are betting on liquid resin photopolymerization, with an Anycubic printer. I can provide remote access if needed. Tenho um arquivo em STL de seios da face, parte do meu mestrado. Infelizmente, tudo que consegui imprimir até o momento, apresenta o interior com traves muito grossas, numa região cha...
Create a panel where you will look at the SLAs and show the % of each one. I'm going to show 2 dashboards that I already use for this externally. I need it to be monetized. So I need it to be developed and published on the Marketplace, otherwise it will not be understood as delivered. - Ex I have SLA SUP and SLA AGD I need to have an add button on the panel to add which SLA I would like to see. Graffic or any other way to track the % of delivery, attached is a BI I made, but I would like it in real time.
We're seeking Zoho Desk expertise for a multitude of functions. Specifically, we need assistance with: - Setting up Zoho Desk - Customizing ticket workflows - Managing customer support tickets - Adding new channels like email, phone and internal tickets integration Further, desired functionalities include: - Knowledge base for self-service - SLA management for timely ticket resolution - Automation of ticket routing and assignment The ideal freelancer should have thorough knowledge of Zoho Desk functionaries to assist us in setting up best practices as well. Your role will be pivotal in improving our customer support experience. Previous experience in similar roles will be advantageous.
Client's Requirements ~5 different SLAs, 3 of them critical ~Pros, cons, and outcomes for each SLA ~Strategies for meeting the critical SLAs ~All within 5 slides Working On ~Your 6 SLAs (3 critical: UX, Response Time, & 1st Call Resolution) ~Pros, cons, and outcomes for each SLA ~Strategies for meeting critical SLAs Expect it by tomorrow 3:00am
I'm seeking a freelancer who can assist me in creating five presentation slides based on the three most critical Service Level Agreement (SLA) criteria for a Service Desk. The work should encompass detailing on: - Response time: This is the top priority that needs to be highlighted. The ideal response time that we're targeting is 5-10 minutes. - Resolution time: The second priority, an efficient resolution time is key to successful operation of the Service Desk. - Escalation process: Lastly but crucially, a systematic and structured escalation process is the third priority to be addressed. Other secondary but still significant factors to present are UX User Experience and Call/Email Handling. Skills and experience needed: - Profound understanding of ITIL and Service De...
Hello Sophia, Attaching you a big project with a relatively short SLA of March 4th. Please let me know if you can't commit to this due date. Thank you
Hi Sophia B., Attaching a file for translations, SLA is March 4th. Here is some background for more information: As part of increasing the numbers in Europe, I saw that 19% of the customers who ordered a card still haven’t activated it yet. We’ll have a dedicated version that will target European customers via Jumbotron and Push (and if we’ll have good results, we may expand this globally). Thank you
Hi Sophia B., attached is a small mailer for translation with SLA of February 29th. Thank you
I need a Jira Service Management system optimised, with a focus on facilitating IT support services for multiple clients i.e. visibility of incoming tickets, SLA breached tickets, etc across multiple clients, . The core features required are: - Management dashboard with visibility across clients - Incident Management: Creating, updating, and escalating incidents when the need arises. - Problem Management: Identifying, logging, and managing problems. Coordinating with the team to derive solutions and prevent future incidents. - Change Management: Overseeing and managing changes to the IT infrastructure. Ideal candidates should not only have experience with Jira Service Management but also an understanding of best practices in IT Support Management. They should have strong comm...
Hi Sophia B., attaching a new mailer for translation with SLA of Thursday, February 22nd. Thank you, G
I'm looking to refine an STL file specifically for 3D printing using Stereolithography (SLA) technology. The core objective is to modify the existing file by adding or removing features to ensure it's fully optimized for printing purposes. My goal is to not only make the file compatible with SLA printers but also to guarantee it meets the high-resolution requirements typical of SLA processes. Key Requirements: - **Feature Modification**: Proficiency in adding and removing elements within the STL file without compromising the integrity of the design. - **SLA Compatibility**: Extensive knowledge in adjusting files to meet the specifics of SLA 3D printing, ensuring the modified file is fully compatible. - **Optimization for Printing**: Skills in ...
More details: On-chart trading functionalities : Place orders quickly (through mouse, right click -> set limit) Allow BrackOrders (or ATM strategy equivalent from NinjaTrader): with support of multiple TPs and SLs to be pre-configured by default before submitting any orders, as well as being able to configure the Size of each TP and SL either by price or by percentage or by Points (if other variables can be added is also great), as well as moving SL to certain price upon condition (for example, if TP2 is hit, then move SL to TP1 or price(someValue) Edit orders by dragging up or down for price change and left and right for size Add SL and TP for open positions Edit open positions SL and TPs Having the option of always being able to check the RR and expect profit loss on chart. P...
I'm looking for a skilled freelancer to overhaul my existing proposal template. The main goal here is to use the template as a tool to more effectively win project bids. We are a modern Managed IT Services, Managed Telecommunications & Managed Print Provider. Your task will cover two main areas: - Introducing a minimal and clean visual style that aligns with...Introduction 4. Client Site Details - Form 5. Hardware Covered 6. Initial Project 7. Managed IT Services & Support (With Image Input & Table for Pricing) 8. Managed Print Solutions ( With Image Input and Table for Pricing Input) 9. Managed Telecommunications (With Image Input and Table for Pricing) 10. Recommendation Summary (Table for Pricing Summary) 11. Inclusions Summary (Table & Image) 12. SLA 13...
I'm looking for an experienced 3D modeler to refine a car body STL file for better printing and functionality. Here's what I need: - Adding/removing elements to enhance aesthetics and practicality - Modifying the file to optimize for both FDM and SLA printing processes - Designing exterior parts that will seamlessly integrate with the existing car body. - The parts in question are: Front, Side, and back glass. Front and Back lights - The front and back lights will be printed in Clear resin then Colored resin will be in cavities that you will design to resemble the design of the original car part/ parts, this applies to the back lights too. - The parts may or will be fitted using: ( Snap fitting, or Pressing in place) you should have prior experience with 3d printing. NO G...
I'm looking for an experienced 3D modeler to refine a car body STL file for better printing and functionality. Here's what I need: - Adding/removing elements to enhance aesthetics and practicality - Modifying the file to optimize for both FDM and SLA printing processes - Designing exterior parts that will seamlessly integrate with the existing car body. - The parts in question are: Front, Side, and back glass. Front and Back lights - The front and back lights will be printed in Clear resin then Colored resin will be in cavities that you will design to resemble the design of the original car part/ parts, this applies to the back lights too. - The parts may or will be fitted using: ( Snap fitting, or Pressing in place) you should have prior experience with 3d printi...
